Uganda Civil Aviation Authority (UCAA), Entebbe International Airport, and eleven aerodromes have retained the prestigious ISO 9001:2015 Quality Management Systems (QMS) Certificate following compliance with stringent requirements of the standard by the AXE Register under International Accreditation Forum (IAF).
The Certification body has approved and re-certified UCAA to the ISO 9001:2015 for the next 3 years effective July 2024 under continuous monitoring approach – surveillance.
The ISO 9001:2015 certification was first awarded in December 2018. It relates to the provision of aeronautical services within the flight information region of Uganda to include the following services; regulation; licensing, air navigation services, aeronautical information services, search & rescue; certification of air operators; operation & maintenance of aerodromes, security; and all corporate services.
ISO certification implies that the holder has systems and processes in place that meet the needs of all interested parties in the aviation industry including statutory and regulatory requirements.
According to Vianney Luggya the CAA’s spokesperson, the QMS certification is a demonstration that the systems and processes in place are designed based on the requirements of all interested parties in aviation.
UCAA plans consider risks and opportunities in the industry, and this gives internal and external confidence that the QMS is based on an international standard that can be compared across the globe.
Quality, safety, and security concerns are core in aviation and industry players look at quality management certification as a demonstration of commitment to excellence.